ltcombudsman.ny.govLong Term Care Ombudsman Program | Office for the Aging

Translate English Español 中文 繁體中文 Русский יידיש বাংলা 한국어 Kreyòl Ayisyen Italiano العربية Polski Français اردوworking with Ombudsmen from the NYS Long Term Care Ombudsman Program (LTCOP). Watch and listen to her testimonial below. Learn More About the Ombudsman Program The Long Term Care Ombudsman Program: You Have a Voice Under the federal Older Americans Act (OAA) every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long-term care system. Each state has an Office of the State Long-Term Care Ombudsman (Office), headed by a full-time State Long-Term Care Ombudsman (Ombudsman) who directs the program statewide. Across the nation, staff and thousands of volunteers are designated by State Ombudsmen as representatives to directly serve residents. Learn More The Long Term Care Ombudsman Program Fact Sheet This fact sheet reviews how the Ombudsman program advocates for residents of nursing homes, board and care homes, assisted living facilities, and other similar adult care facilities. Ombudsman programs work to resolve problems individual residents face and effect change at the local, state, and national levels to improve quality of life and care. Learn More Visit Our Volunteer Spotlight Page Long Term Care Ombudsman Volunteer Spotlight Volunteer Ombudsmen provide an essential service to some of our most vulnerable people. Check out our Volunteer Spotlight series. LEARN MORE Working For You The New York State Long Term Care Ombudsman Program (LTCOP) hosted by Family Service League (FSL) recognizes volunteer ombudsmen in Suffolk County. These individuals dedicate their time and talents to help long-term care facility residents understand and exercise their rights to quality care. To learn more about volunteering for LTCOP, visit https://aging.ny.gov/ombudsman . COVID-19 and Nursing Homes We’ve assembled these resources to address pandemic concerns, and to help you safely visit your loved ones in long-term care facilities. If you need assistance finding an ombudsman, call the Long Term Care Ombudsman program: 1 (855) 582-6769. Find FindSupport Services For Residents and Families Advocacy The Long Term Care Ombudsman Program (LTCOP) is a federal advocacy program dedicated to protecting people living in long-term care facilities. In New York State, the Office of the State Long Term Care Ombudsman is an independent office administratively housed in the New York State Office for the Aging. Service The State Ombudsman supervises Regional Ombudsman Coordinators who serve all communities throughout the state. Regional Ombudsman programs are sponsored by non-profit organizations, independent living centers and area agencies on aging. Dedication The heart of the Long Term Care Ombudsman Program is its corps of specially trained and certified citizen-volunteer ombudsmen. Many volunteers are retired professionals from various fields. These dedicated Ombudsmen spend an average of two to four hours a week in each of their assigned facilities, advocating for the residents. Learn More Learn MoreContact Us Become a Volunteer We are looking for volunteers to serve as certified Ombudsmen to improve the quality of care and quality of life for New Yorkers who live in long-term care facilities. Find an Ombudsman near you to become a volunteer. Volunteer New York State Ombudsman Program The New York State Ombudsman Program supervises the coordinators and is here to help with understanding the program and connecting you with help. Contact the office for help or concerns. Contact The 2021 LTCOP Annual Report This report provides an overview of NYS LTCOP program operations, advocacy efforts, and the focus of the program for the upcoming year. Read the Report Read the ReportAnnual Report Archives 2020 LTCOP Annual Report Office for the Aging About Accessibility Contact Us Disclaimer Freedom of Information Law (FOIL) Language Access Transparency Laws and Regulations Privacy Policy Procurement Site Map Employment Opportunities CONNECT WITH US FACEBOOK FLICKR INSTAGRAM TWITTER YOUTUBE Your browser does not support iFrames Translation Services This page is available in other languagesTranslate English Español 中文 繁體中文 Русский יידיש বাংলা 한국어 Kreyòl Ayisyen Italiano العربية Polski Français...